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Do you want to manage WooCommerce customer feedback professionally? The solution is using one of the best WooCommerce plugins for customer feedback. Ideally, most of the customer feedback plugins provide you with CRM features that offer limitless possibilities of communicating with your customers. In this post, I want us to focus on picking the best WooCommerce customer feedback plugins that you can integrate in your site.
WooCommerce Customer Feedback
Getting reviews on your site can play a significant role in making a well-informed decision that will help to run your business. It will also help you to know what products your customers want or the improvements that you need to make in your store to increase sales.
Having reviews on your site is one of the best ways to get the word out about your brand. Positive reviews also have a huge impact on your search engine optimization and digital marketing strategy.
In this day and age, you can sell anything on the internet and users can buy these products with just a few clicks. Therefore, you need to make the right decision when choosing the right option when making a product review. Additionally, customer reviews influence the purchasing power of other customers.
For example, if you are looking for a good movie to watch on Netflix, you can go online and look for reviews on IMDB. This platform gives reviews about movies and TV shows. As you can see reviews are very important, that why you need them in your WooCommerce store.
Benefits of Reviews on Your WooCommerce Store
Reviews come in handy to help you make well-informed decisions and in turn boost your sales. Here are some of the benefits that you will get when you add reviews on your WooCommerce store:
- Reviews act as a form of free advertising for your online store, as nearly 95% of shoppers read online reviews before making a purchase.
- They allow you to create a bond or relationship with your customers when you respond to reviews.
- It allows your online store to become social proof, as consumers are more likely to buy products when they see good reviews from other customers.
- It will improve your SEO.
- Reviews are important in achieving transparency in case you missed some specifications in the product description.
Best WooCommerce Customer Feedback Plugins Features
- Embedding reviews anywhere on your Store.
- A form where customers can write reviews.
- A rating system such as thumbs up and thumbs down.
- Uploading visual content in reviews such as pictures.
- Sorting feature that will help you to see the good and bad reviews.
- Search bar for searching keywords in your reviews.
- Shortcodes and widgets to display reviews on your store.
These are just some of the features that you will see once you check the curated list of the best WooCommerce plugins for customer feedback. With all that said, let us have a look at an expert’s pick of the best plugins for customer reviews.
1. Customer Reviews for WooCommerce
Customer Reviews for WooCommerce is a customer feedback plugin for WooCommerce that helps you to boost sales and promote customer loyalty. With more than 20,000 active installations in the WordPress community, this plugin encourages customers to leave product reviews. Moreover, it increases the conversion rate in your store.
Additionally, this plugin enables you to set automatic review reminders for customers who recently purchased a product from your WooCommerce store. Moreover, your customers can get reminder emails that invite them to review the recent products that they have purchased.
Here are some of the features.
- It sends reminder notifications to customers to review recently purchased products.
- It has an aggregated review form.
- It offers you enhanced customer reviews.
- It has trust badges that you can add anywhere on your site.
- It is integrated with Google shopping.
- It allows you to add import reviews.
- It is translation ready.
2. YITH WooCommerce Review Reminder
YITH WooCommerce Review Reminder is a simple feedback plugin that allows you to send a reminder after 7 days when the order status is set to “Completed”. With more than 2,000 active installations in the WordPress community, this plugin sends reminders to customers, as an invitation to make a review on the items purchased. This plugin supports the English and Italian languages only.
Here are some of the features:
- It allows you to select the mail type as HTML or plain text.
- It allows you to customize the email header and content using a wide set of options.
- It allows you to manage users in a block list. This can be very helpful for users who do not want to receive further requests.
3. Photo Reviews for WooCommerce
Photo Reviews for WooCommerce is a customer feedback plugin that you can implement on your WooCommerce store to allow customers to post reviews and include product pictures. With more than 10,000 active installations in the WordPress community, this plugin helps you send review reminder emails, asking customers to review their purchased products. Additionally, you can also send a thank you email with a coupon code when a customer review is published.
This plugin has a premium version that adds more features to the core of this plugin. The additional features are an AJAX pagination filter, review title, review image folder, popup types, shortcodes, and many more.
Here are some of the features:
- It allows customers to attach pictures in their reviews.
- It allows you to set the maximum picture size that customers attach in a review.
- It allows you to display the number of reviews.
- It has a review filter.
- It is GDPR compliant and does not store any information about your customers.
- It allows you to send remainder review notifications to all your users.
- It offers you different front-end designs that you can implement in your store.
4. Judge.me Product Reviews for WooCommerce
Judge.me Product Reviews for WooCommerce is a review plugin that you can include in your WooCommerce store to generate product reviews on autopilot. With more than 3,000 active installations, this plugin allows you to send review notifications to your customers using emails. Moreover, your customers can make the reviews conveniently from their inbox.
Additionally, you can add timed review requests that will delay until the product has arrived. This is a great feature, especially if you are dealing with international shipping. You can also send automatic reminders to customers for feedback about purchased products. The unique feature of this plugin is that you can share reviews for similar products or synchronize your reviews across shops that you own.
Here are some of the features:
- It allows you to send static or dynamic coupons.
- It allows you to disable reviews on certain products.
- It allows you to send unlimited review requests to customers.
- It allows customers to send picture reviews.
- It offers you verified buyer badges.
- It allows you to boost your organic traffic.
- It makes customers loyal to your store.
- It allows you to customize the emails that you send to customers.
- It allows you to adjust your review style to make reviews unique.
5. Ultimate Reviews
Ultimate Reviews is an easy to use customer feedback plugin that lets visitors submit reviews for the products that you sell in your WooCommerce store. With more than 2,000 active installations in the WordPress community, this plugin is very easy to set up and includes two smart shortcodes. The first shortcode displays your reviews and the other one displays a form that your visitors can use to submit reviews.
Additionally, this plugin has a premium version that includes features like WooComerce integration, in-depth reviews, create custom fields, rich snippets, and schema, customizable HTML emails that can automatically ask for reviews of each product in a WooCommerce order. Infinite scroll for reviews, multiple layout designs, and many more.
Here are some of the features:
- It replaces the default WooCommerce review system.
- It allows you to accept and manage user reviews.
- It allows you to display product reviews for one or all products.
- It offers you multiple rating systems.
- It allows you to filter reviews.
- It allows you to add your CSS styling.
- It allows users to upload images in a review.
- It offers you options to display the date and author of the review.
- It allows you to flag inappropriate reviews.
- It has review pagination.
6. WooDiscuz
WooDiscuz is a customer feedback plugin that adds life to your WooCommerce store by adding comments to your products. With more than 1,000 active installations, this plugin allows your customers to discuss your products before they can buy them. This plugin adds a Discussions tab next to the reviews tab and this section allows you to vote for comments and share products.
Additionally, this plugin will help you to keep your customers close because they will want to check on reviews from other customers. If they are positive comments, users will trust your products more because you will be able to give customer support. This results in a product-specific FAQ under each product, making your WooCommerce store to thrive.
Here are some of the features:
- It has a responsive design that will work across all devices.
- It allows you to make a comment form easily.
- It allows users to reply to an existing comment.
- It is AJAX powered to ensure that you can load more comments without reloading the page.
- It is fully compatible with WooCommerce.
- It allows you to easily manage all comments.
- It has anti-spam features.
- It allows users to vote on specific comments.
- Users can edit their comments.
- It offers you customization options.
7. YITH WooCommerce Advanced Reviews
YITH WooCommerce Advanced Reviews is a plugin that allows you to collect customer feedback through reviews. With more than 5,000 active installations in the WordPress community, this plugin allows you to add a histogram table to the reviews of your products. This can be found in many ecommerce sites that are available on the internet. Additionally, users are allowed to attach images to their reviews.
Moreover, it allows users to add a title and one or more attachments to their reviews. Whenever customers check any product on your store, a summary is generated for each product with an indication of how many reviews have been written for each different rating. It is also important to note that users’ reviews drive customers to buy an item or not.
Here are some of the features:
- It allows you to add rich snippets to the reviews.
- It allows you to convert the standard reviews to YITH WooCommerce Advanced Reviews new format.
- It lets customers add a title when writing a product review.
- It lets customers attach some images as an attachment to the product review.
- It allows you to determine the number of files that can be included in a product.
- It offers you customization options.
8. WordPress Rate Everything
WordPress Rate Everything is a premium plugin that allows the customers on your store to group all reviews per their preferences. It does not matter how you sort them, but it helps customers to find the reviews they want. This premium plugin is priced at $11 over at CodeCanyon and allows you to sort reviews according to ratings, date, and even time of the post.
Once visitors are registered to your WooCommerce store, the plugin shows them current evaluations. They can also evaluate using AJAX. Additionally, you can also create an option to sort out similar products following the product rating. Here your customers can rate your product ranging from 5-stars as excellent to 1 star as lowest quality. It is the ultimate lightweight plugin your WooCommerce store needs to offer smooth transition and review assortment.
Here are some of the features:
- It allows you to customize the stars.
- It offers support for microdata and this improves the SEO of your store.
- It gives you star options that you can choose from.
- It has an AJAX-based update.
- It allows you to display the vote count.
- It allows you to embed this feature using a shortcode.
- It allows you to set default positions in the backend.
9. Yopto
Yopto is a cloud marketing tool plugin that allows you to collect reviews and photos in your WooCommerce store. With more than 4,000 active installations, this plugin creates your online web store on a social platform. It has an extension for WooCommerce that is why I added this plugin on the list.
A study made by WooThemes, indicate that this plugin has transformed almost 8 percent from only being customers to credible reviewers. Additionally, it allows customers to direct traffic by allowing customers to post their very own reviews on social platforms such as Twitter and Facebook. Moreover, it is equipped with ultimate campaign features, which are sort of a smart dashboard.
Here are some of the features:
- It allows you to collect reviews.
- It allows customers to drive content in your store.
- It allows you to share your best customer content to social media.
- It allows your business to grow by building a community that is loyal to your brand.
- It allows you to make well-informed decisions.
10. Taqyeem
Taqyeem is one of the best premium review plugins that you can add to your WooCommerce store. This plugin is priced at $29 and has more than 1,000 sales over at CodeCanyon. It is one of the best plugins that you can use to allow customers to add product reviews. Additionally, it offers you many customization options including more than 500 Google fonts, different typographic options, and 3 styles of notation, which are stars, points, and percentages.
Here are some of the features:
- It offers you many customization options.
- It offers you unlimited review criteria.
- It offers you more than 500 Google Web Fonts.
- It has RTL support.
- It allows you to add a schema SEO Rich Snippet Review.
- It allows users to rate a product.
- It offers you widgets that you can place anywhere.
- It offers localization support.
11. SIP Reviews Shortcode for WooCommerce
SIP Reviews Shortcode for WooCommerce is a slightly less popular plugin that helps you to get product reviews from customers. It is available in the www.wordpress.org repository and will help you identify product ratings daily and directly for Google search engines. This plugin is packed with amazing features and allows you to display product reviews at the location of your choice using a shortcode.
Additionally, it allows you to add a schema based on name, pricing, and rating anywhere on your review page or post with shortcodes. It also has many customization options that you can utilize like color pickers to set elements in accordance to match your web page theme. Moreover, it has a premium version that adds two extra designs and multilingual support.
12. Rating-Widget
Rating-Widget is a popular plugin that allows you to create a 5-star system of voting for customers visiting your online web store. With more than 10,000 active installations in the WordPress Community, this plugin integrates a star-based voting system to your reviews in a simple way with just a handful of clicks.
Additionally, this plugin is very easy to install, as it does not require any configuration whatsoever. Moreover, this plugin adds rich snippet metadata to your WooCommerce store. This implies that the star ratings that you add to your content will be included in Google SERP, making SERP more striking and conspicuous. It has a user-friendly design and is equipped with the largest theme collection for reviews on the web.
Here are some of the features:
- It is mobile optimized.
- It is a multilingual plugin.
- It is GDPR compliant.
- It allows users to make an unlimited star and thumb ratings.
13. Starfish Reviews
Starfish Reviews is a premium plugin that will help you to get customer feedback through reviews. However, this plugin has a very limited free version. The premium pricing starts at $3.99 per month, for the “Business” plan, which includes many more features, full support, 5 funnels, and installation on one site. It also has a “Marketer”, which can be used for 10 sites, and a “Webmaster” plan for up to 100 sites with unlimited funnels per site.
If you are running a WooCommerce store, then this plugin is for you, as it will help you garner more quality reviews for the products in your store. Additionally, it is automated to make it easy for users to be proactive and give you feedback. Use this simple yet powerful plugin to make well-informed decisions for your business.
Here are some of the features:
- It is easy to set up and configure.
- It allows you to receive different reviews using the same link.
- It integrates with email marketing platforms like MailChimp and MailPoet.
- It offers you shortcodes that you can embed in pages or posts.
- It has analytics features that offer a high level of assessment on how you are doing
- It allows you to import and display reviews.
14. Trustbadge Reviews for WooCommerce
Trustbadge Reviews for WooCommerce is a plugin that enables you to automatically collect seller reviews and product reviews on your WooCommerce store. With more than 1,000 active installations, it is very to integrate this plugin on your store with one click and it will be displayed on every site of your store showing your overall score, your star ratings, and three reviews when expanded.
Additionally, this plugin also links to your profile on eTrusted where all reviews from your happy customers are displayed to improve your SEO. Moreover, it works on all devices and does not require any additional software. You can also collect product reviews automatically and show your trustworthiness on your website by authentic reviews to increase conversion rates.
Here are some of the features:
- It allows you to collect seller and product reviews automatically.
- It works with any web browser and on all devices.
- It links to your profile on eTrusted where all reviews from your customers are displayed to improve your SEO.
15. TWB Woocommerce Reviews
TWB Woocommerce Reviews is a simple plugin that simply lets you add WooCommerce product reviews on a page or post using a shortcode. With more than 1,000 active installations, this plugin can specify reviews per product basis, exclude specific reviews, and limit the number of reviews displayed. Additionally, this plugin offers you three layout designs that you can integrate into your site, namely, Slide, List, and Masonry.
16. Site Reviews
Site Reviews is a plugin that allows you to get reviews about the products that you have on your website. With more than 20,000 active installations, this plugin allows your visitors to submit reviews with a 1-5 star rating as that of TripAdvisor or Yelp. Additionally, this plugin provides you with blocks, shortcodes, and widgets, that you can place anywhere on your site.
Moreover, it allows you to pin the best reviews on top, and for new ones to appear, it needs your approval first. Your customers need to be logged in first for them to write a review. You can also send custom notifications on a new submission.
Here are some of the features:
- It is actively developed and supported.
- It is a multilingual plugin.
- It allows you to backup and restores plugin settings.
- It allows you easily sort your pages using Bayesian ranking.
- It is a developer-friendly plugin.
- It is very easy to set up.
- It supports editor blocks for full customization.
- It has multisite support.
- It has a pagination feature that displays the reviews per page with AJAX.
- It allows you to write responses to reviews.
- It generates shortcodes which you can place anywhere.
- It protects your site against spam.
- It allows you to add your custom styling code.
17. Woocommerce Import-Export Product Reviews
Woocommerce Import-Export Product Reviews is a premium plugin that simply allows you to import reviews from one WooCommerce store to another using a CSV file. Additionally, it allows you to export site reviews from your store to a CSV file. This premium plugin has a onetime payment of $12. The main purpose of this plugin is to make the process of importing or exporting the reviews about a product easy with just a few clicks.
Moreover, during the importation of site reviews, the admin has full rights to edit the ratings, author name, date, and content of the reviews. If you are thinking of opening another WooCommerce store with the same products, then this is the ultimate solution for you, to transfer all your reviews. This is because customer reviews go a long way in promoting a good image of the product and prompt a user to make a purchase.
Here are some of the features:
- It is very easy to install.
- It is compatible with WooCommerce themes
- It makes it easy to import reviews with just a few clicks.
- It allows you to export reviews.
- It allows the admin to edit the author’s name and content while importing.
- It allows the admin to add more reviews.
- It allows the admin to increase the rating review.
18. WooCommerce Show All Reviews
WooCommerce Show All Reviews is a premium plugin that allows you to get customer reviews about products on your WooCommerce store. This plugin is priced at $35 and allows you to see all the reviews on a single page. Moreover, a single page review will have a better idea of the products by just looking at all the reviews. Additionally, it allows you to select the pages for which you want to display all the reviews without pagination.
Here are some of the features:
- It allows you to display all your reviews on a single page.
- It has filtering options that you can use for different criteria.
- It allows you to add pagination when displaying reviews.
- It supports other languages.
- It allows you to exclude unwanted reviews.
- It has template options for enhancing the look and feel.
- Long reviews are cut short and you can click read more to check on long reviews.
- It has shortcode support for custom settings.
19. WooCommerce Photo Reviews
WooCommerce Photo Reviews is an all in one premium plugin which helps you to send review reminder emails when a customer purchases a product from your WooCommerce store. Customers can post reviews and even include product pictures. With a price tag of $30, this plugin also allows you to send thank you emails with coupons to customers.
Additionally, reviews with photos can be displayed in two ways. Customers can see review statistics and they can filter which reviews they want to read. Moreover, it displays microdata, which leads to more clicks and better ranking for specific queries. The store owner can also create reviews manually, and they can also edit reviews.
Here are some of the features:
- It allows users to send photo reviews.
- It allows you to translate comments into English.
- It sends review reminder notifications to users.
- It offers customers a coupon after making a review.
- It provides shortcodes which you can place anywhere.
- It allows you to import and export reviews.
- It allows you to create optional fields for collecting data.
- It offers you many design options that you can implement on your site.
- It allows you to preview email reminder notifications before they are sent.
- It offers you updates.
20. StarCat Reviews
StarCat Reviews is a review plugin for WordPress and WooCommerce that allows you to manage all your reviews. It is priced at $39 per year for the personal bundle and $59 for the business bundle. However, customers need to be logged in for them to give a review. The unique feature about this plugin is that users can add pros and cons about a product and this will allow users to have an insight on the products that you sell and this will help you make well-informed decisions.
Here are some of the features:
- It allows you to receive customer feedback about your products.
- It allows you to get multiple rating criteria.
- It allows users to create comparison tables to compare product features.
- It allows users to add the Pros and Cons of a product.
- It has sorting and filtering features.
- It allows users to upload photo reviews.
- It has a review voting system.
- It allows you to reply to user reviews.
- It allows you to edit reviews before publishing them.
- It allows you to send a review reminder to your customers.
21. WP Product Review Lite
WP Product Review Lite is a plugin that allows you to receive reviews about the products that they have purchased. With more than 40,000 active installations in the WordPress community, this plugin helps you to interact with your users with improved comments. It allows you to boost sales in your store, as users will be able to see reviews from other users who have purchased the same product, which will influence the customer to purchase it.
Additionally, it is very easy to install and fully customizable. You can also disable or enable the affiliate button and change icons to go on the plugin options page.
Here are some of the features:
- It allows you to create a top product review widget.
- It allows you to easily update all the colors of the widget from theme options.
- It adds a download button to the posts.
- It adds a wrap-up widget at the end of your articles.
- It allows you to add rich snippets to your posts.
22. WooCommerce Reviews Plugin by Wiremo
WooCommerce Reviews Plugin by Wiremo is a plugin for WooCommerce that replaces the default WooCommerce review widget with a fully customizable review plugin that will fit the design of your store. This plugin is aimed to help consumer-centric teams improve their products and increase productivity by listening to your customers.
Additionally, this plugin allows you to make lightning-fast responses to the reviews that customers make. This is aided by the Wiremo Triggers to send quick responses, or you can decide to get one on one with the customer. The pricing starts at $19.99 per month for the essential package, $49.99 per month for the professional package and $200+ per month for the premium package
Here are some of the features:
- It allows you to get customers’ opinions about your products.
- It allows you to reward loyal customers.
- It allows you to get feedback from customers.
- It allows customers to upload images.
- It has a widget design that is mobile responsive.
- It offers technical support.
- It has a 14-day free trial.
- It is a multilingual plugin.
23. Review & Product Review
Review & Product Review is a free plugin that allows you to add a review and star rating section to your page. With more than 500 active installations in the WordPress community, this plugin allows you to create eye-catching reviews in a short time in a handful of clicks. Additionally, you can add custom criteria of items and a title for the review box.
Moreover, this plugin is highly customizable as it offers you different colors to match your website. It also provides you with shortcodes that you can place anywhere on any page, post, sidebar, footer, or widget on your site. This plugin has a premium version that adds more features to the core plugin like SEO features, 15 additional templates, create your review template, review customization, spam protection, review sharing, and many more.
Here are some of the features:
- It allows you to receive unlimited reviews without any restrictions.
- It allows you to customize reviews.
- It allows you to choose the color of the review skin.
- It allows you to check the total review rate.
- It allows you to edit review comments.
- It allows only one review per IP.
24. Ryviu – Product Reviews for WooCommerce
Ryviu – Product Reviews for WooCommerce is one of the best plugins that can help you get product reviews on your WooCommerce store. With more than 2,000 active installations, this plugin simply helps you import all the reviews of products on Aliexpress or Amazon to your store in just a few steps. Additionally, you can easily customize them and show them in your store.
Moreover, you can export reviews to a CSV file, which you can customize, and later import them to your file. It allows you to manage reviews in the Ryviu Dashboard where you can add, edit, remove the reviews. It also has customization options that you can use to match review display with your store theme, from widget colors, and have all the functions of app reviews.
Here are some of the features:
- It allows you to import and export reviews.
- It allows you to easily manage reviews.
- It offers you shortcodes that you can use to display your reviews anywhere on your WooCommerce site.
- It shows aggregate reviews microformat
- It allows users to ask questions directly on the product page and you can offer responses to them.
25. Reviews Plus
Reviews Plus is a plugin that allows you to receive reviews about the products that they have purchased. With more than 1,000 active installations in the WordPress community, this plugin allows you to manage and display your customers’ reviews for products or services. If you are also looking for a product catalog, then this plugin has your back.
Additionally, it is fully compatible with WooCommerce and it replaces the default WooCommerce reviews. Moreover, it has a user-friendly design and it follows Google guidance to show up in the results. You can place the reviews widget anywhere on your site using a shortcode.
26. Trustpilot Reviews
Trustpilot Reviews is one of the most effective review solutions that you can include in your WooCommerce store. With more than 10,000 active installations in the WordPress community, this plugin boasts to have more than 50 million reviews of over 250,000 companies. This plugin gives people a place to share and discover reviews that would help you gain insight into the products that you have in your store. You can automatically collect your reviews and add a TrustBox widget using the plugin and invite past customers to write reviews.
Here are some of the features:
- It allows you to automate your review requests.
- It allows you to send requests to your past customers.
- It allows you to add multiple TrustBox widgets.
- It allows you to add TrustBoxes to different pages of your website.
- It allows you to rearrange, customize, and publish widgets without any code changes.
Conclusion
That concludes the list of the best feedback or review plugins that you can include in your WooCommerce store. It is important to note that you only need one plugin to add this feature to your online store. Therefore, you only need to check the features that you need to check on your store and match them with the ones that are expertly picked on this article to choose the best one that fits your needs.
However, we hope that this curated list has helped to narrow down your search for the best WooCommerce customer feedback plugin.
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