32+ Best WordPress Chat Plugins For Customer Support

Are you on the hunt for the best WordPress chat plugin? Then this post about real time chat plugins  will be helpful to you. If you run an online store, customer support is always a key to business growth. People have high expectations that need to be met especially when they will be spending some time or money on something.

The main reason for having a website is to display and inform visitors about the products or services they are trying to sell. However, if you want to increase customer loyalty in your online business, you need to have quick responses to queries that are raised by your customers. A live chat plugin comes in handy, allowing visitors to start conversations or raising queries. If you still doubt if you need a live chat on your WordPress site, here are more reasons why you need live chat on your site.

Additionally, this will help you in providing customized support to each client, ensuring that all their queries have been sorted out. It is very expensive to hire a support team and this might be expensive. To avert this, just choose a live plugin from this curated list to help you narrow down your search.

With the plethora of plugins that offer this solution, it might be hard to pick the best one for your site. The plugins included in this list are the ones that have many downloads and have good reviews about them.  This can greatly help you reduce cart abandonment, increase sales, and boost engagement.

How do you choose the best Live Chat plugin for your site?

Before making a decision on which plugin you will use to add the live chat feature, you first need to define your goals.  Some businesses may need this plugin for lead generation, and some might need it to promote customer loyalty.

Secondly, you need to know the exact features that you need for your site. Some of these plugins are free while some come at a cost and all come with different features. Some sites may just need a basic live chat plugin, while some may need a complex plugin with features like analytics and reporting.

Lastly, you need to choose a plugin that is compatible with all WordPress sites. The best live chat plugin should integrate seamlessly with everything else that you use on your site.

List of Best WordPress Chat Plugins

With all that said, let us have a look at 32 of the best chat plugins that will help you get new leads and promote customer loyalty. This article gives a detailed description of each plugin with all the features listed. Read on to know how to add live chat to a WordPress website.

1.   Tawk.To Live Chat

Tawk.To Live Chat is one of the best chat plugins that lets you monitor and chat with visitors on your WordPress site. With more than 200,000 active installations, this plugin helps you to gain valuable insight when you monitor your website visitors in real-time.

Additionally, once you install this plugin, you will always be connected to your customers to provide support through your mobile phone. You will be able to help your customers whenever there is a query. This plugin is very effective in managing the customer engagement experience and it can be used on multiple websites.

Moreover, it is compatible with many browsers and you can respond in real-time. This plugin is free and supports IOS, Android, Windows, and Mac OSX apps to stay connected.

2.    LiveChat – WP live chat plugin for WordPress

LiveChat is a WordPress chat plugin that comes with many features that are great for many websites that needs to start conversations with their visitors. With more than 20,000 active installations, this plugin includes proactive chat invitations that allow agents to send personalized messages automatically. It allows you to trigger conversations when a certain criterion is met. For example, the time a visitor spends on your site or the number of pages someone scrolls through.

Moreover, this would generally improve all your customer service efforts at a cheaper cost and you will not spend a lot of money hiring a support team. This plugin comes with a built-in ticketing system to provide customer support 24/7. This will help you to sort out all the queries that are raised through this platform easily. You can even handle complex cases that require a long time to solve.

Additionally, this plugin works seamlessly with any WordPress site builder like Elementor or Beaver builder. It also works well with any theme or WordPress template that you use.

Here are some of the features:

• It is translation ready.
• It allows you to connect multiple sites to one account.
• It keeps all your chat threads in the Facebook Messenger.
• It helps you to solve all the queries in one platform.
• It allows you to customize the chat widget.
• Your customers will be able to upload files.
• You can track users’ activity on your site.
• It offers ticket support to your customers.
• It is a multi-channel form of communication.
• It has analytical features that provide you with reports.
• It allows you to transfer chat accounts.
• It allows you to integrate sales.

3.    Live Chat by Formilla

Live Chat by Formilla is a real-time chat plugin that offers you an efficient way to chat or communicate with your customers. This plugin has more than 6,000 active installations in the WordPress community. This plugin is very easy to install and just works out of the box. It will just appear on the site upon activation.

Additionally, widgets that are created are mobile-friendly making it easy for your website visitors to interact with you. It also allows you to monitor your visitors in real-time. You can check the number of active users on your site and you can initiate chats with them.

Here are some of the features:

• It is translation ready.
• It has helper bots that have built-in Artificial Intelligence to dramatically reduce support time.
• You can enable proactive chats to trigger live chats automatically.
• It allows you to create automated marketing through emails.
• You can transfer chats to another account.
• It offers you customization options to make the widget fit in with your brand.
• It allows you to add custom CSS code for customization.
• It allows you to manage all your contacts.
• It has a chat button, which will popup when a visitor meets a certain criterion.

4.    JivoChat Live Chat

JivoChat Live Chat is a chat plugin for WordPress sites, which is tailor-made for ecommerce sites. With more than 30,000 active installations in the WordPress community, this plugin allows you to serve efficient customer support to your clients, thereby increasing your conversion and sales. This is a fully customizable plugin that lets you customize the widgets to reflect your style and strategy.

Additionally, this will help you to engage your visitors in real-time. You can manage your customers efficiently through a CRM platform. Moreover, you can add your contacts so that visitors on your site will be able to call you with just a single click. You can position the chat widget anywhere on your site.

This plugin is an omnichannel platform that allows you to send or receive client messages through platforms like Facebook Messenger, WhatsApp, Apple Business Chat, Telegram, your support e-mail address, and even your phone.

Here are some of the features:

• It allows customers to send you offline messages.
• It allows you to transfer chats to other agents on your team.
• It has a built-in CRM that slows you to track statuses with your clients
• It is Geo IP based and allows you to show different chat widgets in different timezones.
• It is GDPR compliant.
• It is developer-friendly and allows you to add APIs for extended functionality.

5.    Pure Chat

Pure Chat is a live chat plugin for WordPress that offers you unlimited chats to help you in providing customer support to your customers. This plugin has more than 10,000 active installations in the WordPress community. Additionally, it offers you many customization options that will help you customize the widgets to fit your brand.

This plugin has a premium version that unlocks additional features like real-time analytics, visitor tracking, and contact tracking features. Moreover, this version lets you have a 30-day free trial before you can purchase it.

6.    WP-Live Chat by 3CX

WP-Live Chat by 3CX is a chat plugin for WordPress sites that is effective and reliable. With more than 50,000 installations in the WordPress community, this plugin allows you to add unlimited agents to help you in customer support. This feature-rich plugin lets you initiate live chats with website visitors making it convenient to you as it saves a lot of time.

Additionally, this plugin is quick and easy to install, and it will only take you less than a minute to enjoy all the features offered by this plugin. Once it is activated, you will be able to view the details of visitors as soon as they land on your site. This will help you to increase sales and reduce costs because you will have reduced staff members

Here are some of the features:

• It allows you to chat with your website visitors.
• You can transfer chats to other agents.
• You can set up departments.
• It has an easy to use interface for both the admin and the visitor.
• You can edit text fields and colors of the chatbox.
• It allows users to drag the live chat box around their page.
• It allows you to create custom offline messages.
• It has 6 live chatbox themes.
• It is fully customizable.
• It provides animation features that you can add to the chat widget.
• It is translation ready.
• It offers anonymity to your visitors.
• It has ROI tracking.
• You can choose when to accept chats.

7.    WordPress Live Chat Plugin for WooCommerce – LiveChat

WordPress Live Chat Plugin for WooCommerce is a chat plugin that lets you interact with visitors on your WooCommerce store. With more than 3,000 active installations, this plugin allows you to respond to any questions instantly, and send prompt replies to them.

Additionally, you can send automated messages to your clients to contact them when they are stuck. This will help you to increase customer engagement through chat invitations, helping you to create new leads and promote customer loyalty. Moreover, it has analytical features that help you to view insights, helping you to make well-informed decisions.

This plugin also lets you customize the visual side of your store with the chat window, which has a good design. You can choose a theme, pick a color, display your logo, and add a lot more tweaks to your chat widget.

Here are some of the features:

• It allows you to track your visitors.
• It has trigger options to send a chat invitation.
• It allows you to send feedback to your customers.
• It has reports and analytics features that help you to gain insights about your visitors.
• It has a ticketing system that helps you to manage all queries.
• It supports multichannel communications.
• It has a customizable chat widget.
• It allows you to send canned responses to your visitors.

8.    Click to Chat

Click to Chat is one of the most popular chat plugins for WordPress sites. This plugin has more than 100,000 active installations in the WordPress community. It allows visitors on your site to send you a message through the popular messaging platform, WhatsApp.  This helps you to engage with your customers and generate new leads for your business.

For mobile phones, it navigates to the WhatsApp app, while for desktop; it navigates to the WhatsApp desktop app or web.whatsapp.com webpage. Additionally, it offers you many style designs that you can configure to match your website design. You can also add images, GIFs, or any animation styles.

Here are some of the features:

• It has Google Analytics features that allow you to gain insights and make well-informed decisions.
• It offers you more than 8 different styles for customization purposes.
• It has shortcodes that you can add anywhere on your site, for users to interact with them.
• It also allows you to set group features, to join to a WhatsApp group easily.
• It allows website visitors to share your webpage.

9.    REVE Chat

REVE Chat is a WordPress live chat support plugin that is cloud-based. This means that it will not slow down your site and provides efficient real-time assistance to your website visitors for better customer support, service, and boost sales conversions. With more than 6,000 active installations in the WordPress community, this plugin helps you to engage with customers through live chat, Video Chat, Facebook Messenger, Viber, among others.

Additionally, you can share screens with your customers when they have a problem or helping them to make certain setting changes. It also has action triggers that initiate conversations to keep users engaged.

Here are some of the features:

• It has a Video chat.
• It offers you visitor analytics.
• It allows you to manage departments.
• It is fully customizable.
• It supports co-browsing.
• It allows you to communicate with visitors through popular platforms like Facebook Messenger and Viber.
• It allows you to share screens.
• It offers you real-time visitor analytics.
• It has automatic chat triggers.

10.Wise Chat

Wise Chat is one of the best chat plugins that help to build a social network and to increase user engagement on your website. With more than 10,000 active installations, this plugin allows you to exchange real-time messages in chat rooms. It is very easy to use and install and you can configure it to your specifications.

Additionally, this plugin has a premium version that unlocks new features like sending private messages to visitors, avatars, additional themes, sidebar mode, custom emoticons, email notifications, and many more.

Here are some of the features:

• It is easy to install.
• It is mobile-ready as it has a responsive design.
• It offers you 3 themes.
• It does not require an external server as it is hosted on the cloud.
• It has unlimited chat channels.
• It allows you to create private chats.
• It allows anonymous users to participate in a chat.
• It allows you to restrict access to unregistered users.
• You can upload and send files.
• It sends you notifications through emails.
• It is translation ready.
• It helps you detect spammers and block them.

11.Floating Chat Widget

Floating Chat Widget is a chat plugin that lets you chat with your website visitors, through their favorite channels like Facebook Messenger, WhatsApp, Viber, Slack, Telegram, and many other chat channels. With more than 30,000 active installations, this plugin will help you to generate new leads. You can use this to give instructions or directions to your website visitors.

Here are some of the features:

• It allows you to set the location of the widget.
• You can add a custom Call to action beside your widget
• It allows you to set triggers to initiate a chat.
• It has 5 stunning attention effects.
• It is fully customizable.
• It offers you different options for customization.
• It has 4 chat button designs.
• It allows you to show different channels for mobile or desktop.

12.iFlyChat

iFlyChat is another chat plugin that lets you engage with website visitors and also provides support to your customers. This plugin has more than 3,000 active installations and is best suited for community, forums, blogs, dating sites, and social networking websites. Users on your website will be able to send private messages to each other or as a group in the chat rooms.

Additionally, this plugin can be configured to provide support for products or services. The unique feature of this plugin is that it logs the user conversations so that they can be later viewed using a shortcode. Moreover, you can embed a chat room anywhere on your site and customize it in the Additional CSS section.

Here are some of the features:

• It allows users to chat privately with each other.
• It allows for group chats.
• It allows anonymous users to participate in the chat.
• It does not slow down your site, as it is cloud-based.
• The administrator can delete chat messages.
• It offers you many customization features to match your website design.
• Users can share files.
• It is translation ready.
• It allows you to log chats on your site.

13.WP Social Chat

WP Social Chat is a popular chat plugin that allows you to engage with your customers or visitors on your site using WhatsApp. With more than 100,000 active installations, this plugin allows you to include a pre-set message, which will automatically be the first message in the conversation.

This plugin uses WhatsApp, as it is the most popular instant messaging application that is widely used in most parts of the world. Many people use this platform as their main contact method. This will help you convert visitors to loyal customers, thereby generating new leads, which is key to every business success.

Additionally, it has a premium version that lets you include multiple team member agents with their names and labels. It also allows you to display a chatbox for each agent and has more than 10 icon styles that you can choose from.

Here are some of the features:

• It is very easy to install and configure.
• It offers you custom icons that you can choose from.
• It has 2 button layout designs.
• You can hide the button based on post types and taxonomies.
• It allows you to add rounded or square boarders.
• You can add a custom button text.

14.Zendesk Chat

Zendesk Chat is another popular chat plugin that helps to provide customer support or facilitate conversations with visitors or customers on your site. With more than 60,000 active installations, this plugin lets you address customer queries efficiently and effectively.

This plugin will help you to generate new leads by interacting with potential customers to build a connection. This will help you to generate more revenue. Moreover, you can answer customer queries in real-time and ease them into purchasing your products. You can manage these conversations is a dashboard that has an intuitive design.

Here are some of the features:

• It is mobile optimized.
• It has a proactive chat that increases the chances of high-value engagement through chat triggers.
• It has advanced analytics features that will help you gain insights to make well-informed decisions.
• It has an intuitive design.
• It has a user-friendly dashboard.
• It offers 24hr support.
• It is translation ready.

15.HubSpot

HubSpot is an all in one chat plugin that helps you to grow your business by turning visitors into leads to make them your customers. With more than 100,000 active installations, this free plugin helps you to measure your business growth. This plugin will help you to engage your visitors with live chat and chatbots.

Additionally, this plugin has analytical features the help you to gain insights about your website, to make well-informed decisions. Moreover, it has a CRM and contacts management platform, to easily manage your contacts, segment them into lists, and see every interaction they have had with your website.

Here are some of the features:

• It has a drag and drop email builder.
• It allows you to create forms and popups for your site.
• It has analytical features.
• It allows you to include chatbots.
• It seamlessly integrates with other plugins.
• It has an intuitive design.

16.Tidio Live Chat

Tidio Live Chat is one of the best chat plugins for WordPress sites that allows you to communicate with your customers easily. With more than 70,000 active installations, this plugin also has a chatbot that can keep users engaged. This free plugin is very easy to install and configure and has many features that you can add to your site.

The chatbots help you to boost your sales and improve customer service with instant replies. This will help you manage queries raised by customers easily, offering them 24 hours of support every day.

Here are some of the features:

• It is translation ready.
• It is very easy to install.
• It allows you to provide 24hr support to your client with the help of the chatbots.
• It allows you to keep track of visitors on your site.
• It is highly customizable.
• It has an intuitive design that will suit your website.
• It allows you to contact your visitors when they leave your site.
• It is free.

17.WP-Chatbot for Messenger

WP-Chatbot for Messenger is a chat plugin for WordPress sites that allows you to add a chat widget to help you engage with your customers. With more than 70,000 active installations in WordPress, it can be used on multiple websites that you own.

Additionally, this responsive plugin is compatible with all versions of WordPress and uses the chatbots technology to provide you with 24 hours of support. It is also compatible with other themes and plugins.

Here are some of the features:

• It is a one-click installation.
• It provides 24 hours of support to your customers.
• It seamlessly integrates with Facebook Messenger.
• It has an intuitive design.
• It works on any device.
• It is translation ready.

18.KP Fastest Tawk.to Chat

KP Fastest Tawk.to Chat is a chat plugin that was created by Kreativo Pro, to keep you engaged with your customers. This plugin has more than 1,000 active installations in the WordPress community. It is a lightweight chat plugin that does not slow down your site.

Here are some of the features:

• It has an intuitive design.
• It works on any device.
• It is translation ready.

• It is highly customizable.
• It is very easy to install.

• It provides 24 hours of support to your customers.

19.Join.chat

Join.chat is one of the best WhatsApp chat plugins for WordPress sites. With more than 200,000 active installations in the WordPress community, this plugin is highly customizable and gives you many options to customize all the visual theme of the widget.

Additionally, this plugin has triggers that activate the chat window after a certain criterion is met. It helps you to insert a WhatsApp chat button anywhere on your site. moreover, it is integrated with Google Analytics to help you gain insights and help you to make well-informed decisions for your business.

Here are some of the features:

• It allows you to add a WhatsApp button.
• It allows you to change the settings at the publication level.
• You can add a balloon on the WhatsApp button to get users’ attention.
• It allows you to create a call to action messages anywhere on your site.
• It integrates with WooCommerce.
• It is translation ready.
• It has a dark mode.
• It is developer-friendly.

20.The Official Facebook Chat Plugin

The Official Facebook Chat Plugin is a chat plugin that you can add to your site to enable customers to start conversations with you while browsing. With more than 80,000 active installations, this plugin also allows you to reply to your customers using the same messaging tools you use for your Facebook messages. You can also use the Facebook Page Manager App which is available on android and IOS.

This plugin is free and is very easy to install. It will help you to connect with your customers and help you create new leads because many users will be familiar with the user interface.

Here are some of the features:

• There is no disconnection between you and the customers, as you can have long threads with no limitations.
• It automatically creates chat transcripts in the customer’s Messenger account.
• It has a familiar user interface as many people have interacted with this interface.
• It can be used across all devices as you can use the same Inboxes on desktop and mobile that you use to manage your Facebook page messaging.
• It allows you to set the number of available hour

21.Crisp Live Chat

Crisp Live Chat is a free chat plugin that helps you to grow your email list, generate leads, and enhance your customer relationship. With more than 20,000 active installations, this plugin provides you with real-time notifications. It works out of the box to give you all the features after you download and set it up. No developer is needed, as these features will work immediately.

Additionally, you will be able to provide support services to your customers, ensuring that you get new leads and enhance your conversion rates. It allows you to easily handle sales and marketing chats to answer questions that users will have. You can also inform your website visitors when you will be unavailable.

Here are some of the features:

• It supports mobile and desktop apps to chat with your customers and visitors.
• It allows you to see when visitors are typing.
• It has fair pricing.
• It is compatible with multiple plugins.
• It has an enriched user profile.
• It offers a wide range of integrations.

22.Cresta Help Chat

Cresta Help Chat is one of the best WhatsApp chat plugins for WordPress sites. With more than 9,000 active installations, this plugin allows users or customers to contact you through WhatsApp simply by clicking on a button. This means that they can send private messages on WhatsApp. Moreover, this plugin generates shortcodes that you can add anywhere on your site.

Additionally, this plugin has a premium version that unlocks new features like, changing the position of the button, color options, add a tooltip, WhatsApp widget, different animations, among other features.

Here are some of the features:

• It allows you to open the WhatsApp chat at the bottom right of your screen.
• It has a shortcode generator.
• It allows you to choose the pages to show the button.
• It has a mobile version.

23.Sendinblue

Sendinblue is one of the best chat plugins for WordPress because of its flexibility in pricing. This plugin helps you to boost your business with complete sales and marketing features. Moreover, it helps you to engage with your customers and visitors on your site.

This GDPR compliant plugin focuses on the important stuff and put the rest on automation. It is very simple to use, as you just need to paste the shortcode generated to the footer of your site. This can be done in the WordPress customizer. Many site owners would incorporate a multipurpose plugin on their sites because it is mostly known for its email marketing tools that are on par with the giants in the market.

Sendinblue offers a free version, but for you to access premium features, the pricing starts at $25 per month, up to $66 depending on the package that you pick.

Here are some of the features:

• It has email via Sendinblue’s SMTP and SMS marketing tools.
• It allows you to engage with your customers through chats.
• It has a Customer Relationship Management system.
• It offers marketing automation features.
• It allows you to create sign up forms.
• You can build landing pages.

24.Olark

Olark is one of the best premium chat plugins that helps you to talk to your customers in an easy way. This plugin generates a shortcode that you can embed anywhere to add the chat functionality on your site.

Additionally, this plugin helps you to generate new leads and chat with your customers in real-time. It allows you to store structured notes and chat transcripts in Olark or your CRM. Moreover, it has analytical features from customer input to optimize your products and services.

This plugin helps you to make custom pre-chat forms before a chat begins. It can also automatically send a suggestion or special offer. Customers can also leave an offline message and you can follow up via email.

Here are some of the features:

• It gives you chat reports to track chat frequency.
• It is integrated with CRM.
• It has a helpdesk integration.
• It allows you to group your operators by the team.
• It provides you with a detailed chat history.

25.Live Chat Unlimited

Live Chat Unlimited is one of the best chat plugins for WordPress that is smarter and faster. This feature-rich plugin is priced at $75 and has more than 7,000 sales over at CodeCanyon. Once installed, you will be able to manage chats entirely from the WordPress dashboard which has an intuitive design.

This plugin lets you handle an unlimited number of conversations at any given time, and multiple operators can respond to the same query. If they are all offline, a contact form replaces the chatbox. This is done so that visitors can email their questions directly.

Here are some of the features:

• It is a lightweight plugin that does not slow down your site.
• It is translation ready.
• It allows more than 1 operator to respond to a query.
• It sends you an email notification.
• It offers SSL support.
• It is GDPR compliant.

26.Formilla Live Chat

Formilla Live Chat offers you the most efficient way to communicate with your customers and helps you to check who is on your website.  More than 12,000 companies trust it. This freemium live chat solution allows you to have 30 chats a month. However, if your site has a lot of traffic, you need to upgrade to the paid version, you will have to fork out an affordable $11.99/month.

The premium version lets you access chats via Android or iOS apps, as well as the Formilla interface. Users can also customize the chatboxes and they can monitor the visitors in real-time.

Here are some of the features:

• It has a proactive chat.
• It has offline email forms.
• It has chat queues when operators are busy handling other queries.
• It offers you customization options.
• It is translation ready.
• It has a super-fast search and filtering options to find your contacts quickly.

27.WP Telegram

WP Telegram is a chat plugin for WordPress sites that allows you to engage with your customers using telegram. With more than 10,000 active installations in the WordPress community, this plugin lets you send posts automatically to Telegram when published or updated. It supports multiple channels and WooCommerce products.

Additionally, you can get private notifications on Telegram. Moreover, if you host blocks telegram, you can bypass the ban by using the proxy.

Here are some of the features:

• It has excellent support for Telegram.
• It is easy to install and configure.
• It is a fully customizable plugin with actions and filters.
• It can be extended with custom code.
• It is translation ready.

28.  OneClick Chat to Order

OneClick Chat to Order is a chat plugin that allows you to be connected with your visitors or customers through WhatsApp. They can order your products by directly contacting you. More than 4,000 users trust this plugin. Additionally, you can also add attractive buttons to your site and visitors will be able to contact you with just one click.

Here are some of the features:

• It offers you many customization features.
• You can hide the buttons.
• You can include the source page URL in the message.
• You can include coupon code in the Checkout.
• It helps you to generate new leads.
• You can send custom messages to customers.
• You can display a floating button.
• It has a shortcode generator.
• It is GDPR compliant.

29.ChatBot for WordPress

ChatBot for WordPress is a plug n’ play ChatBot plugin that helps you to provide support to your customers. With more than 2,000 active installations, this plugin shows the text responses you created from the WordPress backend. Additionally, you can display a small set of FAQs.

Moreover, you can integrate this plugin with Google’s Dialogflow to give it AI and natural language processing powers and disable the built-in features. It is translation ready and helps users to save time, improve engagement, generate leads, handle FAQs, and display your stuff.

Here are some of the features:

• It allows you to add your floating chatbots by installing and activating the plugin.
• It has a built-in plugin and play features.
• It allows you to create simple text responses.
• You can easily add hyperlinks in response to message content.
• It has an upload custom icon.
• It offers you customization features.
• You can easily rearrange the start menu.
• It allows you to display text responses for Intents you created in DialogFlow and machine learning

30.YITH Live Chat

YITH Live Chat is a chat plugin that simply lets you make rapid responses to your customers or visitors. With more than 1,000 active installations, this plugin saves you a lot of time and resources, as you do not have to hire a support team.

Moreover, you can create custom messages that you can add to the chat. You can also check the availability of different tabs or multiple chats.

31. Widget Click to Chat

Widget Click to Chat is a fully customizable chat plugin that helps you to engage with your customers through WhatsApp. This plugin offers you page targeting features that enable you to control widget visibility only on homepage, posts, pages, products, or specific to post ID.

Moreover, it offers you alternative button styles that you can apply. You can also position the widget in two alternative positions. This fully responsive plugin has more than 20 button icons that have a stunning design.

Here are some of the features:

• It is fast and lightweight.
• It has an editable Widget title.
• You can add a custom widget text.
• It has a floating chat button.

32.  Chatbot with IBM Watson

Chatbot with IBM Watson is a chat plugin that helps you to offer outstanding support to your customers or website visitors. With more than 2,000 active installations, this plugin can be trained to answer frequently asked questions, provide useful information and help them navigate your website.

Additionally, this plugin will not slow your site down as it is hosted on the IBM cloud making it very efficient.

Here are some of the features:

• It offers fast and rich responses to your customers or visitors.
• It supports Voice Over IP calls.
• It is easy to set up.
• You can manage chats in the backend.
• You can choose the places on your site where the chatbots can be added.
• It is fully customizable.

Conclusion

That concludes the list of 32 of the best chat plugins for WordPress sites. We hope that this list helps to narrow down your search, as there are many plugins, which offer this functionality to your site.

However, you just need to pick the one that you need based on the features you need to incorporate on your site. It is advisable for you to include them as most of them are free, giving you no excuse to try one!

Similar Articles

1. 30 Best WordPress Security Plugins to Protect Your Site
2. 30+ Best Google Analytics Plugins for Your WordPress Site
3. 30+ Overall Best WordPress SEO Plugins For Higher Ranking
4. 30+ Best WordPress Caching Plugins to Speed Up Your Website
5. 30+ Best WordPress Calendar Plugins for Event Management
6. 30+ Best WooCommerce Plugins for Your Store (Most are FREE)