{"id":59,"date":"2025-05-15T22:24:31","date_gmt":"2025-05-15T22:24:31","guid":{"rendered":"https:\/\/njengah.com\/docs\/?post_type=ht_kb&p=59"},"modified":"2025-05-15T22:25:47","modified_gmt":"2025-05-15T22:25:47","slug":"global-redirects","status":"publish","type":"ht_kb","link":"https:\/\/njengah.com\/docs\/knowledge-base\/global-redirects\/","title":{"rendered":"WRAC Global Redirects"},"content":{"rendered":"

\"\"Overview<\/strong><\/h2>\n

The\u00a0Global Redirects<\/strong>\u00a0feature in the WRAC plugin allows you to customize where customers are directed after completing a WooCommerce checkout. Instead of the default WooCommerce “Order Received” page, you can send all customers to a custom thank-you page, an external URL (e.g., a promo offer), or even conditionally redirect based on products, purchase history, or other criteria.<\/p>\n

Step-by-Step Guide<\/strong><\/h3>\n

1. Accessing Global Redirect Settings<\/strong><\/h4>\n
    \n
  • \n

    Navigate to\u00a0WooCommerce > WRAC Redirect<\/strong>\u00a0in your WordPress dashboard.<\/p>\n<\/li>\n

  • \n

    Click the\u00a0Global Redirects<\/strong>\u00a0tab.<\/p>\n<\/li>\n<\/ul>\n

    2. Enabling Global Redirects<\/strong><\/h4>\n
      \n
    • \n

      Toggle “Enable or Disable”<\/strong>:<\/p>\n

        \n
      • \n

        Turn\u00a0On<\/strong>\u00a0to activate global redirects.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

        3. Setting Up Redirects<\/strong><\/h4>\n
        Option A: Redirect to an Internal Page<\/strong><\/h5>\n
          \n
        • \n

          Select Redirect Page<\/strong>:
          \nChoose a page from the drop down (e.g., “Thank You” or “Up-sell Offer”).
          \nExample<\/em>: Redirect to a page with customer on boarding steps.<\/p>\n<\/li>\n<\/ul>\n

          Option B: Redirect to an External URL<\/strong><\/h5>\n
            \n
          • \n

            Use External URL<\/strong>:
            \nEnter a full URL e.g.,\u00a0https:\/\/example.com\/special-offer<\/code>
            \nExample<\/em>: Send customers to an affiliate offer or survey.<\/p>\n<\/li>\n<\/ul>\n

            4. Handling Failed Orders<\/strong><\/h4>\n
              \n
            • \n

              Failed Order Redirect Page<\/strong>:
              \nSelect a page (e.g., “Payment Failed \u2013 Try Again”) for declined transactions.<\/p>\n<\/li>\n

            • \n

              Failed Order External URL<\/strong>:
              \nRedirect to an external support page e.g.https:\/\/example.com\/help<\/code><\/p>\n<\/li>\n<\/ul>\n

              5. Displaying Order Details<\/strong><\/h4>\n
                \n
              • \n

                Toggle “Display Order Details”<\/strong>:<\/p>\n

                  \n
                • \n

                  On<\/strong>: Shows the WooCommerce order summary (e.g., items, total) below your custom page content.<\/p>\n<\/li>\n

                • \n

                  Off<\/strong>: Hides order details for a cleaner experience<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                  Pro Tips<\/strong><\/h3>\n
                    \n
                  • \n

                    A\/B Testing<\/strong>: Use external URLs to test different post-checkout offers.<\/p>\n<\/li>\n

                  • \n

                    Membership Sites<\/strong>: Redirect to a welcome portal after purchase.<\/p>\n<\/li>\n

                  • \n

                    Localization<\/strong>: Pair with geo-targeting plugins for region-specific redirects.<\/p>\n<\/li>\n<\/ul>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"ht_kb_category":[7],"ht_kb_tag":[],"class_list":["post-59","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-wrac-global"],"_links":{"self":[{"href":"https:\/\/njengah.com\/docs\/wp-json\/wp\/v2\/ht_kb\/59","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/njengah.com\/docs\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/njengah.com\/docs\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/njengah.com\/docs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/njengah.com\/docs\/wp-json\/wp\/v2\/comments?post=59"}],"version-history":[{"count":3,"href":"https:\/\/njengah.com\/docs\/wp-json\/wp\/v2\/ht_kb\/59\/revisions"}],"predecessor-version":[{"id":65,"href":"https:\/\/njengah.com\/docs\/wp-json\/wp\/v2\/ht_kb\/59\/revisions\/65"}],"wp:attachment":[{"href":"https:\/\/njengah.com\/docs\/wp-json\/wp\/v2\/media?parent=59"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/njengah.com\/docs\/wp-json\/wp\/v2\/ht_kb_category?post=59"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/njengah.com\/docs\/wp-json\/wp\/v2\/ht_kb_tag?post=59"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}