Overview

The Global Redirect by Payment Method feature allows store owners to create targeted post-checkout experiences based on how customers pay for their orders. This powerful functionality enables you to:

• Create different thank you pages for different payment methods
• Provide specific instructions based on the payment option used
• Customize the post-purchase journey for cash, bank transfer, or credit card customers
• Streamline the checkout process for various payment scenarios

How to Set Up Payment Method-Based Redirects

1. Accessing the Payment Method Settings

1. Navigate to WooCommerce > WRAC Redirect
2. Go to the Global Redirects tab
3. Click on the Payment Method option in the left sidebar menu

2. Enabling Payment Method Redirects

1. Find the “Enable or Disable” toggle
2. Turn it On to activate payment method-based redirects
3. This enables the “Turn On to create redirect based on used payment method” feature

3. Selecting Payment Methods

1. Click on the “Select Payment Method” dropdown
2. Choose the specific payment method for which you want to create a custom redirect:
   • Direct bank transfer – For bank transfers/wire payments
   • Check payments – For check/cheque payments
   • Cash on delivery – For COD orders
   • Other payment methods installed on your WooCommerce store will also appear here

4. Setting the Redirect Destination

Choose where customers will be redirected when they use the selected payment method:

Internal Page Redirect

1. From the “Select Redirect Page” dropdown:
   • Choose an existing page (e.g., “/bank-transfer-instructions”, “/cod-confirmation”)
   • This page will display when customers use the selected payment method

External URL Redirect

1. In the “Use External URL” field:
   • Enter a full URL (e.g., “https://banking.example.com/transfer-details“)
   • Use external URL to redirect customers after successful purchase

5. Failed Order Handling

Configure where customers go if payment fails:

1. “Failed Order Redirect Page” – Select an internal page from the dropdown
2. “Failed Order External URL” – Enter an external URL for failed orders

6. Save Your Configuration

1. Click the Save Settings button at the bottom of the page
2. Your payment method redirect rules are now active

How It Works

When a customer completes checkout:

1. The plugin identifies which payment method was used for the order
2. If it matches your selected payment method, they are redirected to your custom thank you page or external URL
3. If it doesn’t match, they follow the standard checkout completion flow
4. If the order fails, they are directed to your specified failed order page

Practical Examples

1. Bank Transfer Instructions
   • Payment Method: “Direct bank transfer”
   • Redirect to: “/bank-transfer-instructions” with account details and reference numbers
2. Cash on Delivery Confirmation
   • Payment Method: “Cash on delivery”
   • Redirect to: “/cod-confirmation” with delivery expectations and cash preparation instructions
3. Check Payment Documentation
   • Payment Method: “Check payments”
   • Redirect to: A page with mailing address, check requirements, and processing timeframes

Advanced Use Cases

Payment-Specific Instructions

Create dedicated pages with detailed instructions for each payment method:

• Bank transfer pages can include account numbers, reference requirements, and processing times
• Check payment pages can provide mailing addresses and who to make the check payable to
• COD pages can explain delivery protocols and accepted cash denominations

Digital Downloads Optimization

For digital product stores:

• Credit card/instant payment methods: Redirect directly to download page
• Bank transfer/manual methods: Redirect to a “pending payment” page with expected timeline

International Payment Handling

For stores serving international customers:

• Create country-specific payment instructions
• Combine this feature with User Details redirects for localized payment experiences

Troubleshooting

• If redirects aren’t working, ensure the toggle is set to “On”
• Verify that you’ve selected the correct payment method from the dropdown
• Check that your selected redirect page exists and is published
• For external URLs, ensure they include “https://” prefix
• If you’ve recently added new payment gateways, you may need to save the WooCommerce settings before they appear in the dropdown

Best Practices

• Create clear, concise instruction pages for each payment method
• Include expected processing times and next steps
• For manual payment methods (bank transfer, check), provide all necessary details to complete the payment
• Consider adding a contact method on payment-specific pages for payment-related questions
• Test each payment method flow to ensure a smooth customer experience